Personal Medication Monitoring & Management

Support

The pages of this website contain a great deal of information regarding the usage and features of MediMemory. In most cases, answers to MediMemory usage questions can be found on this site.

For help with getting started, please read our
Getting Started guide.
For specific questions regarding information or features presented on a particular view within MediMemory, please read the according information found via the
Documentation page.
If you do not find the answer to your question on any of these pages, please also review the
Frequently Asked Questions page.
Finally, if you still cannot find an answer to your question, please use the link in the following section to contact us.

Contacting us


THE MEDIMEMORY SUPPORT TEAM ARE UNABLE TO RESPOND DIRECTLY TO EMAILS. HOWEVER, IN CASES WHERE OUR CUSTOMERS CANNOT FIND ANSWERS TO THEIR QUESTIONS ON THIS WEBSITE, WE WILL DO OUR BEST TO POST UPDATES ON THE
FAQs PAGE AS QUICKLY AS POSSIBLE. PLEASE REVIEW THIS PAGE REGULARLY AFTER SUBMITTING QUESTIONS TO OUR SUPPORT TEAM.

If you have a question that could not be answered by the information on this website, and you would like us to post an answer on the FAQ’s page, please use the following link to send us an email:

I have an unanswered question

If you have any suggestions on how MediMemory could be improved, or would like to suggest a new feature that you think would help MediMemory users, please use the following link to send us an email:

I have a suggestion

Alternatively, if you have encountered a problem with MediMemory, and believe it to be a fault in the software, please use the following link to send us details. It would be helpful to us if you could include as much detail as possible about what you were doing at the time that you encountered the problem. However, please do not send us any personal information about the medicines or schedules you have entered into MediMemory. That is your own private information, and should remain that way.

I found a problem

Lastly, if you have any criticism of MediMemory, please make sure you tell us first and give us an opportunity to address your concerns. You can of course also provide positive feedback if you like the product!

I have some constructive feedback
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