We have seen that one customer has written a negative review of MediMemory after a failed attempt to upgrade to version 2.1.

A large percentage of our customers have already upgraded, and we have not received a single support email indicating any issues with the new release. We would like to stress that every new MediMemory release undergoes extensive testing, including upgrade tests, and no new version of MediMemory is publicly released until all testing completes successfully. Additionally, after reading the review, we have performed additional upgrade testing, and have not identified any problems.

We are aware that (sadly) developers of competing products may sometimes provide negative feedback in the hopes of influencing application sales. Therefore, before writing negative feedback, we kindly ask customers to contact us directly in the event that they have any application problems. This enables us to not only provide help, but also to filter out fictitious problems, and to improve our product for the benefit of all our customers when real problems are identified.

To the customer that encountered the upgrade problem, we apologise to you for the inconvenience, and urge you to contact us with details of the issue that you encountered.

As general advice, before installing any updates (not only for MediMemory), we would always advise that customers back up their device via iTunes or as a minimum take a note of any important application data. If, for any reason, any application update fails, you can delete the application from your device and reinstall it via the App Store for free (as long as you logon to the App Store using the same account that you used when you originally purchased the application).

We would like to thank all our customers for their continued support, and please keep sending us your suggestions for the features that you would like to see included in a future release.

Kind regards
MediMemory Support

Our push notification server will be unavailable from 12:30 CET today for maintenance. The work is expected to last about 60 minutes. We apologise for any inconvenience this may cause.

Our latest product, MediMemory Connect, was released today in Switzerland.

Based upon the full version of MediMemory, it extends the capabilities by enabling Swiss users to order their medications directly from our mail order medication partner, Zur Rose AG. This partnership also allows us to offer you MediMemory Connect as a free download.

If you would like to find out more, or to open your MediMemory Connect account, please contact the Zur Rose Hotline on 0842 842 842 (07:30 to 17:00, Mo. to Fr.). Please note that participants must be resident in Switzerland, and hold a valid repeat prescription for their medications.

For all our Lite customers wondering when Lite will receive the next update, don’t worry - it’s in review by Apple and should be available in the App Store very soon.

.... and the great news is, Lite will also benefit from many of the new MediMemory features, such as push notifications.

If you like using Lite, but wish you’d bought the full version of MediMemory, there’s good news here as well. Lite now includes the ability to purchase an unlock directly from within the application. Once unlocked, you will have access to all the features available in the full version.

Our updated website already includes all details of Lite version 2.0, so why not have a look through the documentation and see what’s new!

We will shortly be releasing a reduced-functionality version of MediMemory, introduced to help our customers that have asked for a more cost effective way to try MediMemory before purchasing the full product.

MediMemory Lite will limit the number of medications that can be entered, and will not include some of the more advanced features of the full product. However, reduced functionality will of course mean reduced price. Full details will be available shortly - watch this space.

The MediMemory website has a new look!
The old site was sufficient to enable us to launch the product, but we were never really that happy with it, especially when compared to how nice the iPhone interface is!

At least now we feel we have a site worthy of accompanying our iPhone application.
We hope you like us - and as always, please feel free to send us you comments.

Thank you to those of you who have already purchased MediMemory. We hope you are enjoying it.

We are working on a minor update release to address a couple of performance issues, and hope to have it available by the end of the month. In the meantime, please feel free to send us your feedback using the support contact page.